WITH ECO ITALIA LLC
persons by sending the deposit, if required, or final payment, agree to
be bound by the conditions that follow. The person or persons sending
the deposit are hereafter referred to as the client.
All bookings are made with Eco Italia LLC, which sells all tours described
in this web site or customized tours developed on behalf of the client. No person has any authority on the company’s behalf
to vary these booking conditions. The services to be provided are as
outlined in the included items of the tours. Tours are sold as a package and
not be itemized.
are confirmed upon receipt of a per person deposit in the amount of 30 %
of the tour cost, unless otherwise specified in the proposal sent to
clients. Customized tour may
require additional deposits as suppliers warrant and you will be so
advised at time of booking. Full payment is due 60 days prior to
departure, unless otherwise specified in the proposal sent to clients. Payment in full is required at time
of booking for reservations made less than 60 days prior tour departure. Deposit is paid by
credit card (we accept only Visa, MasterCard and American Express).
Balance is paid by cashier or personal check, unless otherwise specified
in the proposal sent to clients.
published on our we site are quoted in U.S.
dollars with exchange rate applied on January 6, 2017.
are quoted with the exchange shown in the Terms of Payment of the tour
group size might vary from 6 to 25 participants depending on the
particular tour. Maximum group size will be disclosed in the itinerary.
we will put all our effort to make changes to the original booking when
requested, we can't guarantee to succeed. Changes might require an
additional fee, which will be disclosed at the time of the requested
change. Once accommodation and tour services are booked and deposit is
paid, any changes or modification of tour service/accommodation, requested by clients might be subject
to a $25 fee per each occurrence (each service/accommodation count as 1
Italia reserves the right to change any of the facilities, services or
prices published on the web site before a booking is made. If such a
change is made, it will be disclosed to clients at the time of booking.
cancellation must be made in writing to Eco Italia by email with
delivery receipt or by mail with delivery confirmation or by fax. The date on which
the company or its agents receive the email/letter/fax will determine the
cancellation charge applicable. Deposits are not refundable. Thereafter the
following penalties will apply:
prior to departure
of total tour cost (unless otherwise stated at moment of
of total tour cost
of total tour cost
of total tour cost
Italia reserves the right to amend the above terms where suppliers
dictate otherwise. No changes will be made to the above terms after
a Small Group Tour Excursion is cancelled because the minimum number of participants
is not reached, Eco Italia will re-quote the price as a private tour or
provide the client/s with other optional tours. Eco Italia will cancel a tour
case of force majeure, or the client’s failure to pay the final
travel documents will be sent prior to departure provided full payment has
, single rooms are generally smaller than double occupancy rooms and
that Italian hotel standards,
facilities and services provided may vary from those in the
and also will vary by region. Triple occupancy rooms typically have two
twins or one double bed with a roll-away, which may limit space. Quad
occupancy may either be two double beds or one double bed and two
roll-away beds and is not available for four adults. Availability of
Triple and Quad rooms is limited. Requests for smoking/non-smoking rooms
must be made at time of booking and cannot be guaranteed. Special
room requests such as adjacent, connecting or lower-floor rooms must
be made at time of booking. They cannot be guaranteed and are based on
availability at time of check-in.
Substitute hotels may be used at certain times and will be
of similar standard wherever possible. Unless otherwise specified, when
breakfast is included in our tour package, it can be either Continental
or Buffet depending on the hotel policy.
unless otherwise stated, are by deluxe minibus with A/C with
professionally licensed driver.
clients request we always offer the following options: automatic
Collision Damage Waiver, Theft Protection, fire insurance, Public Liability Insurance,
Insurance for personal injuries/damages to drivers and passengers.
you return your rental car later than expected, you may be charged for
additional day(s), which must be paid directly to the rental company.
All rental cars must be returned with a full tank of gas to avoid
rail tickets or passes are included in your package you can have us make
necessary seat reservations (not available for all trains). Our
reservation are typically on 2nd class, unless otherwise specified and
upon request we can provide optional upgrade to 1st class whenever
tour prices do not include airfare unless otherwise stated. We will be
happy to assist you with your reservations.
the tour has commenced, no refund will be made for any unused portion of
the tour whether for missed days, accommodations, meals or any other
service not utilized by tour participant. No refunds will be made in the
event of traveler’s "no show" or trip interruption. Tour
termination for whatever reason does not automatically or necessarily
guarantee any refund. Trip insurance is strongly recommended and
available through Eco Italia. Claims must be made in writing and will
not be accepted after 30 days of the tour completion.
Italia contracts through independent suppliers and therefore acts only
as an agent for the traveler regarding all services, accommodations and
transportation. Eco Italia cannot be held liable for any changes
or service defaults of suppliers. Eco Italia cannot be held liable for any loss, damage,
injury or expense to property or person for any reason. Eco Italia is
not liable for acts of God, acts of governments or other authorities,
civil disturbances, terrorist acts, strikes, thefts, danger pertaining
to sea, land, or air travel, and all other acts beyond its control. Eco
Italia is not responsible for any delays, or non-operation of any rail,
air, or other means of transportation due to reasons beyond its control.
INCLUDED IN TOUR COST
meals other than those stated in the itinerary; tips to guides; costs of
obtaining a passport; items of purely personal nature such a beverages,
telephone calls, laundry, and faxes; hotel porterage; city taxes and additional
driver costs on rental cars and excess mileage carried out at the
unanimous request of tour participants. ).
Anything not specifically
mentioned as included is at travelers’ own expense.